About usWhat sets Diverse Travel apart?
Ten reasons to book your holiday with Diverse Travel Limited
1. ATOL protection
Diverse Travel is a Member of the Travel Trust Association (TTA), part of The Travel Network Group, the UK’s largest consortia of independent travel businesses. This means that when you book your holiday with us, we give you a guarantee that 100% of your money is protected against our or our suppliers’ failure, under our ATOL*. (ATOL number: T7558.)
* By law, every UK travel company which sells air holidays and flights is required to hold an ATOL, which stands for Air Travel Organiser’s Licence. If a travel company with an ATOL ceases trading, the ATOL scheme protects customers who had booked holidays with the firm. It ensures they do not get stranded abroad or lose money:
- If the company collapses while you are on holiday, the scheme will make sure you can finish your holiday and return home.
- If the company collapses before you leave the UK, the scheme will provide a full refund for the holiday.
2. Legal protection
We will provide you with additional legal protection from the TTA against us acting in a fraudulent manner, through a Stand Alone Safe Seat Plan Guarantee**.
** Should we become insolvent, in most instances your money will still be held within our Trust Account and available to pay for your holiday. If because of fraud or dishonesty the money is not there, then the guarantee is available to reimburse your loss. In some cases, your holiday may continue as the providers or suppliers have already been paid. Where you have only paid a deposit and still have an outstanding balance, your holiday may be unaffected and by paying the balance your holiday will continue as planned. Where possible, attempts will be made to ensure that you can carry on with your original holiday arrangements.:
3. Exceptional buying power
Through our Membership of the TTA, Diverse Travel is contracted to many of the top names in travel, meaning we’ve got the buying power to bring you a huge range of specialised holidays at the most competitive rates.
4. Highly experienced divers on staff
We employ only highly experienced divers (including a PADI IDC Staff Instructor and two PADI Master Instructors). We’ve got the first-hand knowledge to be able to better discern between an average dive service and an exceptional one. We’ve worked in diving for over twenty-five years, as instructors and also managing dive centres, dive resorts and liveaboards. We know exactly how to “kick tyres” arguably better than anyone else in UK dive travel. When you book with Diverse Travel, you can be confident that we’ve selected only the safest, most organised, environmentally responsible, service-oriented dive operators, resorts and liveaboards, so you can just relax and enjoy your well-earned break.
5. We’re highly experienced travel organisers
Some of our staff have been working in travel in the UK for over twenty years! It’s what we do.
6. We have an intimate knowledge of our destinations
Through our previous work as instructors and dive centre managers and our extensive dive travels over the past twenty-five years, we have gained in-depth knowledge (pardon the pun) of our destinations. We understand the geography, distances and logistics involved in travelling around these countries and are able to put together complex itineraries with ease, meaning that the work has already been done before you arrive and that all arrangements have been put in place for you and your party, leaving you with just one task: to enjoy your holiday!
7. Close, established business relations with our suppliers
Because we worked in the industry and understands what it takes to run a first-class dive operation, we’re uniquely well-placed to gain the trust and cooperation of our suppliers. The benefit of these relationship is yours, as suppliers will go out of their way to look after all your needs during your stay. It also means that Diverse Travel is often the first (and sometimes the only one) to receive special offers for our clients. (To receive news on our special offers, sign up for our newsletter at the bottom of this page.)
8. A more personal service
Our smaller size means that we don’t try to offer everywhere, we only offer what we know well. Because we’re not a mass tourism company, you’ll get a highly personalised service. Think of us as your personal travel consultant – don’t be shy, ask us for anything and leave the rest to us.
9. Cost savings passed on to our clients
Not having the big offices and huge payroll also means we don’t need our clients to cover all those costs, which translates into even more cost savings for you.
10. You don’t need to take Our word for it…
Just listen to what our customers say about us
“The team at Diverse Travel were professional and super efficient. They recommended a great dive location and accommodation that took into account my experience and personal circumstances. I was travelling on my own and they sourced a small and very friendly hotel with great food and views. They also knew the dive company who would look after me the best. I will always use Diverse Travel for all my future dive adventures.” (Ms Emma James)
“Can’t speak highly enough of Diverse, Jim Yanny and Holly couldn’t have done any more flight changes, extra baggage requirements, nothing was too much trouble and communication throughout was excellent.” (Mr Anthony McFarlane)
“Holly was extremely efficient making our booking run smoothly. Great friendly service.” (Mrs Caroline Robertson-Brown)
Meet the Team
I have worked in the travel industry for many years, specialising in scuba diving holidays. Having qualified as a diver in 2001, I am passionate about diving and have enjoyed travelling the world in search of my favourite things – sharks! With my love of stuff with big teeth I am all too happy to share my wealth of knowledge about the world’s top diving destinations.
As well as that, I am always on the lookout for new and exciting destinations with which to tempt you. You are ensured of a super friendly, efficient and professional service when you book with me and the team.
John Butland, Sales Manager
I learnt to dive in 2002 and was instantly hooked. To say it was a life changing experience sounds a bit dramatic but probably true. Most of my travel now revolves around diving having travelled abroad to dive over 40 times since learning. This includes the Red Sea (15 times and then I lost count), the Maldives, South Africa, the Bahamas, Grenada, Tobago, Indonesia, Palau, Guadalupe, Cocos, Socorro and Galapagos.
I spent six years at Regaldive and, when that came to an end, I joined Diverse Travel. I love working in the dive travel business, spending all day talking to people about something I’m passionate about, especially when people give me feedback on what an amazing trip they’ve had.
I wouldn’t say I’ve had a best ever dive – as every trip has its special moments – but sharks do feature quite highly and I’m lucky enough to have had close encounters with nearly 30 species on my travels. I’m looking forward to many years of helping people arrange their dream diving trips and hopefully fulfil a few of mine too.
Simon Slater, Sales Executive
I was born in good old Essex several years ago and before long I felt the glamour of the travel industry pulling me, so I took the plunge and flew out to sunny Benidorm to be a Holiday Rep, which was an absolute ball. I worked my final year on the beautiful Greek island of Crete where I learned to dive. Back in the UK, I moved to Ely and joined Regaldive; 16 years later I was still working there. Regaldive re-located their office in November 2018 too far away from my home so I had no choice but to leave, along with everyone else in the team. Fortunately, after several of the old Regaldive team had a meeting with Diverse Travel, we snapped up the opportunity to work for them out of their new office in Chatteris near Ely.
I have always enjoyed being able to play a part in organising ‘get away from it all’ diving holidays to some amazing destinations. And I have been fortunate to travel to many we feature but my favourite by far has been Manado in Indonesia. The diving was thrilling in the Bunaken Park and a treasure hunt in the Lembeh Strait. The resorts were magical and the local people very welcoming.
Helena Nawar, Sales Executive
After graduating I worked as a holiday representative in Europe and Egypt for ten years before meeting my husband and returning to the UK. Egypt had long been a country I’d wanted to work in so was thrilled when I was selected to travel to Luxor and then came a move to Hurghada. It had everything I wanted; year round sunshine, crystal clear waters teeming with marine life and brightly coloured coral, amazing historical sites and welcoming local people.
Having lived and worked in Egypt for six years, the Red Sea will always be my home as it’s such a special place. I met my husband within two weeks of arriving and felt fortunate to be accepted into the culture. Each resort is almost like a different country and Egypt offers something for everyone.
I worked at Regaldive for twelve years before joining Diverse Travel. I now have two gorgeous boys and so work part time. I love arranging diving holidays for people to a destination that is so special to me as well as all the worldwide destinations that Diverse offers.
Jim & Cary Yanny, Directors
We are dive instructors having met on an Instructor course and, over a twenty-year period, have managed dive centres, resorts and liveaboards. In Egypt, we started in the very early days of diving tourism and went on to manage centres in Indonesia and Bermuda. We have been fortunate enough to travel extensively to many top dive destinations worldwide, including South Africa, Mozambique, Oman, the Maldives, Truk Lagoon, Bali, Raja Ampat, St Lucia, Sudan and Mexico. I am also an underwater photography instructor (Cary).
The diving we have enjoyed has been diverse (no pun intended), which makes it pretty impossible to choose a favourite destination. My passion is the critters in Indonesia, not just from a photographic point of view but their behaviour is amazing. After 25 years of diving I have just found the Maldives and ‘big’ things like whale sharks and manta. On our last trip we had four whale sharks and dolphins all night at the back of the boat. (Cary). My first love will always be the Red Sea (Jim). Pretty reefs, clear water and fish. What more could you ask for? However, they’ve all been amazing in their own way.
With over 30 years’ diving experience, I have been a UK diver, instructor and dive centre manager/owner for many years. I worked in dive travel spending several years with a leading dive tour operator; so you can reap the rewards from my experience and I am rather good at putting together complex itineraries.
I love my job as Administrator because I’m the one responsible for ticking the boxes for guest’s dream holidays whilst making sure everything runs seamlessly. An appreciation of how to deliver great customer service and to hand-deliver each guest wish list is so very rewarding.
I am the ‘go-to’ person located in Johannesburg. With my huge local knowledge, you are assured of the best advice on tailor-made itineraries as well as full ‘on the ground’ support throughout your holiday. I manage every aspect of the tours including diving, concierge, transfers, accommodation and activities, expertly advising and organising big game safaris, winelands tours and many other top ‘things to do’.