About usWhat sets Diverse Travel apart?
Ten reasons to book your holiday with Diverse Travel Limited
1. ATOL Protection
Diverse Travel is a Member of the Travel Trust Association (TTA), part of The Travel Network Group, the UK’s largest consortia of independent travel businesses. This means that when you book your holiday with us, we give you a guarantee that 100% of your money is protected against our or our suppliers’ failure, under our ATOL*. (ATOL number: T7558.)
* By law, every UK travel company which sells air holidays and flights is required to hold an ATOL, which stands for Air Travel Organiser’s Licence. If a travel company with an ATOL ceases trading, the ATOL scheme protects customers who had booked holidays with the firm. It ensures they do not get stranded abroad or lose money:
- If the company collapses while you are on holiday, the scheme will make sure you can finish your holiday and return home.
- If the company collapses before you leave the UK, the scheme will provide a full refund for the holiday.
2. Legal Protection
We will provide you with additional legal protection from the TTA against us acting in a fraudulent manner, through a Stand Alone Safe Seat Plan Guarantee**.
** Should we become insolvent, in most instances your money will still be held within our Trust Account and available to pay for your holiday. If because of fraud or dishonesty the money is not there, then the guarantee is available to reimburse your loss. In some cases, your holiday may continue as the providers or suppliers have already been paid. Where you have only paid a deposit and still have an outstanding balance, your holiday maybe unaffected and by paying the balance your holiday will continue as planned. Where possible, attempts will be made to ensure that you can carry on with your original holiday arrangements.:
3. Exceptional Buying Power
Through our Membership of the TTA, Diverse Travel is contracted to many of the top names in travel, meaning we’ve got the buying power to bring you a huge range of specialised holidays at the most competitive rates.
4. Highly Experienced Divers on Staff
We employ only highly experienced divers (including a PADI IDC Staff Instructor and two PADI Master Instructors). We’ve got the first-hand knowledge to be able to better discern between an average dive service and an exceptional one. We’ve worked in diving for over twenty-five years, as instructors and also managing dive centres, dive resorts and liveaboards. We know exactly how to “kick tyres” arguably better than anyone else in UK dive travel. When you book with Diverse Travel, you can be confident that we’ve selected only the safest, most organised, environmentally responsible, service-oriented dive operators, resorts and liveaboards, so you can just relax and enjoy your well-earned break.
5. We’re Highly Experienced Travel Organisers
Some of our staff have been working in travel in the UK for over twenty years! It’s what we do.
6. We have an intimate knowledge of our destinations
Through our previous work as instructors and dive centre managers and our extensive dive travels over the past twenty-five years, we have gained in-depth knowledge (pardon the pun) of our destinations. We understand the geography, distances and logistics involved in travelling around these countries and are able to put together complex itineraries with ease, meaning that the work has already been done before you arrive and that all arrangements have been put in place for you and your party, leaving you with just one task: to enjoy your holiday!
7. Close, Established Business Relations with Our Suppliers
Because we worked in the industry and understands what it takes to run a first-class dive operation, we’re uniquely well-placed to gain the trust and cooperation of our suppliers. The benefit of these relationship is yours, as suppliers will go out of their way to look after all your needs during your stay. It also means that Diverse Travel is often the first (and sometimes the only one) to receive special offers for our clients. (To receive news on our special offers, sign up for our newsletter at the bottom of this page.)
8. A More Personal Service
Our smaller size means that we don’t try to offer everywhere, we only offer what we know well. Because we’re not a mass tourism company, you’ll get a highly personalised service. Think of us as your personal travel consultant – don’t be shy, ask us for anything and leave the rest to us.
9. Cost Savings Passed on to Our Clients
Not having the big offices and huge payroll also means we don’t need our clients to cover all those costs, which translates into even more cost savings for you.
10. You Don’t Need to Take Our Word for It – Just Listen to What our Customers Say About Us
“The team at Diverse Travel were professional and super efficient. They recommended a great dive location and accommodation that took into account my experience and personal circumstances. I was travelling on my own and they sourced a small and very friendly hotel with great food and views. They also knew the dive company who would look after me the best. I will always use Diverse Travel for all my future dive adventures.” (Ms Emma James)
“Can’t speak highly enough of Diverse, Jim Yanny and Holly couldn’t have done any more flight changes, extra baggage requirements, nothing was too much trouble and communication throughout was excellent.” (Mr Anthony McFarlane)
“Holly was extremely efficient making our booking run smoothly. Great friendly service.” (Mrs Caroline Robertson-Brown)
Discover what makes Diverse Travel different
Meet the Team
Jim & Cary Yanny
A few moons ago, Jim was General Manager of Emperor Divers Red Sea, where Cary was Senior Instructor. Later they moved to Indonesia to establish and run an award-winning dive centre and resort management company, Eco Divers, before returning to the UK to launch Diverse Travel.
Cary also runs a photographic business and is the Photo Pro, often leading photographic trips to different exotic destinations, most recently to South Africa and Mozambique.
Jim and Cary’s driving passion, simply put, is to deliver the best personalised travel service available. Their personal philosophy has remained unchanged throughout their time in diving; to be honest and courteous and provide a caring, professional service, giving what people pay for – and a bit more. That same philosophy shines through Diverse Travel and sees clients return again and again to book their next holiday.
With over 30 years’ diving experience, Bridget has been a UK diver for many years, turning her passion into a profession in 1990. She spent many years working as an instructor and dive centre manager in the UK and overseas eventually owning her own dive centre.
Since 2002, when Bridget returned to the UK having dived her way around the world, she has worked in dive travel spending seven years with a leading dive tour operator. Sharing her vast knowledge and experience is a great help when coordinating group and individual travel arrangements and she’s rather good at putting together complex itineraries.
“I’ve been lucky enough to have dived in some of the world’s best dive places and love the challenge of helping clients to design their perfect itinerary.”
Having joined the company as Administrator, Kirsty works alongside Jim, Cary, Holly and Bridget. She is responsible for ticking the boxes for guest’s dream holidays whilst making sure everything runs seamlessly.
Kirsty has worked in administration for 13 years and appreciates that good customer service is about understanding just what each client is looking for, keeping promises and delivering consistently high standards.
When not in the office, Kirsty has a passion for Volkswagens and travels the UK in her camper van. She also loves the sea and is looking forward to becoming a certified diver so she can fully appreciate why our clients love this sport so much.
Holly has worked in the travel industry for over 20 years with the last 10 years specialising in scuba diving holidays. Having qualified as a diver in 2001 she is passionate about diving and has enjoyed traveling the world in search of her favourite things – sharks! With her love of stuff with big teeth she is all too happy to share her wealth of knowledge about the world’s top diving destinations. Whether it’s a single or multiple destination trip or even a ’round the world trip’ diving all the top destinations in one go, this girl can make any dream itinerary come to life. Always on the lookout for new and exciting destinations with which to tempt you, you are ensured of a super friendly, efficient and professional service when you book with Holly.
With an enviable reputation in fine travel planning, Stuart is the ‘go-to’ person for all things travel in South Africa. He manages our Representative Office, located in Johannesburg. With Stuart’s massive local knowledge, Diverse Travel’s clients are assured of the very best advice on tailor-made itineraries and will also benefit from our full support “on the ground” throughout their holidays in Southern Africa.
Stuart first ventured into scuba diving through the South African Navy. In 1997 he become a PADI instructor and opened his dive centre, soon growing the business in Johannesburg. Evolution took its course and he started an in-house travel division; planning and guiding trips to all Southern Africa’s dive sites and ‘must see’ adventures. In 2001, Stuart sold the successful businesses and bought the largest scuba resort and charter in Southern Mozambique whilst still managing the travel business.
In 2016, he moved on from Mozambique to focus on dive travel from his Johannesburg office. Today the business is active in sending South Africans to many of the world’s iconic dive destinations as well as, importantly for Diverse Travel, bringing divers to South Africa. Stuart manages every aspect of the tours including diving, concierge, transfers, accommodation and additional activities, expertly advising and organising big game safaris, winelands tours and many other top ‘things to do’.
“I am honoured to partner with Diverse Travel as their Southern African representative and look forward to showing, and sharing with, their clients the infectious beauty of Southern Africa!”